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Most people never need this page

Every plan is self-serve, including Business. Write in when the answer isn't on the pricing page.

What people write in about

  • A security review or DPA

    Say which you need and it comes back — encryption, sealing and the hash-chained trail cover most questionnaires.

  • Moving off another provider

    Templates and in-flight documents come across. Tell us what you're on and roughly how much there is.

  • Pricing for a team

    Every plan is self-serve, Business included. Write in when the usual shapes don't fit yours.

  • Something we don't do yet

    Tell us what's missing. If we're not building it, we'll say so rather than string you along.

New message To: [email protected]

Opens in your email client — we never see it until you press send. One person answers, in writing, usually the same working day.

Before you write

The things people ask sales

Most of them have an answer here, which may save you the message.

[email protected]
Do I need to talk to sales to get started?

No. Every plan is self-serve, including Business — sign up and send. This page is for the things a checkout page can't answer: a security review, a lot of seats, or moving off another provider.

Is there a sending limit I should worry about?

Business sends an unlimited number of documents a month, so volume is the one thing you don't need us for. Free is 3 a month and Personal is 25 — both are on the pricing page and both upgrade themselves.

Can I get a DPA or complete a security questionnaire?

Yes. Say which you need and we'll send it back. Documents are encrypted at rest, every signed PDF is sealed, and the audit trail is hash-chained — most questionnaires are asking about those three things, and the security page states all of them plainly.

Can you help move us off another provider?

Templates and in-flight documents, yes — tell us what you're on and roughly how much there is. Completed documents you should keep from your current provider too; a signed PDF is evidence, and it's worth holding both copies.

Or just start — it's free.

No card, and the sealed audit trail is on every plan. Talk to us when you actually need to.